Privacy Policy

Yokohama Physio

Last updated: May 2026

At Yokohama Physio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our website or contact our clinic.

1. Information We Collect

We may collect the following information:

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Name
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Email address
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Phone number
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Information submitted through contact or booking forms

Health-related information you voluntarily provide

Website usage data such as browser type, pages visited, and device information

2. How We Use Your Information

We use your information to:

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Respond to enquiries
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Manage appointments and bookings
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Provide physiotherapy and related services

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Improve our website and services
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Send important appointment or clinic-related communication

We do not sell your personal information to third parties.

3. Medical Information

Any health or medical information you provide is treated confidentially and handled appropriately in accordance with applicable privacy laws and professional standards.

4. Website Analytics & Cookies

Our website may use cookies and analytics services such as Google Analytics to understand website traffic and improve user experience.

Cookies are small files stored on your device that help websites function more effectively.

You can disable cookies through your browser settings if preferred.

5. Third-Party Services

We may use third-party services including:

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Online booking systems
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Website hosting providers
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Analytics tools
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Email communication platforms
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These services may process limited personal information as necessary to operate the clinic and website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of internet transmission or electronic storage is completely secure.

7. Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information

Request correction of inaccurate information

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Request deletion of your information
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Withdraw consent for communication
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To make a request, please contact us using the details below.

8. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

10. Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Yokohama Physio
https://www.yokohamaphysio.com

Email: info@yokohamaphysio.com
Location: Yokohama, Japan